Is QuickBooks Online not working with chrome Read the fixes

QuickBooks is software released by Intuit to help the efficiency of organizations by offering credible bookkeeping and keeping up with their business records online. Every user has experienced the quality of services and exquisite features which make it stand out from its competitors.

QuickBooks Online is a version of QuickBooks that can be accessed portably through a web browser. It lets users manage their business online from anywhere. Even after so much, it is inclined to errors that might happen because of uncertain reasons. For instance, Users have confronted QuickBooks Online not Working with chrome. Assuming you were additionally disturbed by this error, continue reading and sorting out ways to fix it.

Need any assistance regarding the issue, reach out to professionals at +1-855-856-0042.

Probable Symptoms

You’ll not be able to run your QBO on chrome, or you may see errors. The tabs of the browser may start freezing and become irresponsive to your commands.When you attempt to sign in to your account, you’ll see error messages, and your browser may even crash or stop responding. This error becomes troubling when you are not around your host computer or any other workstation, andthe only way to access the data is through QBO.


Some of the many reasons that can lead you to this situation are-

  • Lousy internet connection
  • Settings of your browser are hindering QB related files
  • Cache and temporary files of your browser


Google chrome is a recommended browser by QuickBooks, so it may be less likely at fault. Let’s start by erasing the cache files from your browser-

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Solution 1- Delete cache & other temporary files

Cache & temporary files help a browser load web pages faster, but sometimes they can interfere with some of your QBO files. The steps to erase them are as follows-

  1. Open your Chrome browser.
  2. Press and hold Ctrl+Shift+Delete.
  3. A new window will pop up, consisting of your cache, temporary files & cookies. Navigate to the bottom and tap Clear data.
  4. All the cache and temporary files will be deleted from the browser.

The issue is resolved if you can access your account through QBO; otherwise, move to the next solution.

Also, ReadWhat causes QuickBooks error PS060 & How to Fix it?

Solution 2- Run your Chrome in Incognito Mode.

It is possible that due to interference of some browser settings, the QuickBooks is unable to process the QBO files. To avoid this, try to access your account in incognito mode by following the steps given below-

  1. Open your Chrome Browser.
  2. Select the incognito mode from the More option or press Ctrl+Shift+N.
  3. Once your browser gets into incognito mode, open try to login into the account.

If you encounter any issues, move to another solution.

Solution 3- Create a new profile in Chrome

Have a go at adding another user to the chrome browser, and to do that, follow the steps underneath-

  1. Open your Chrome browser.
  2. ClickProfile on the upper right, then select Manage people.
  3. Choose the option Add People.
  4. Type a new name & set the display picture for the account.
  5. Now, tap
  6. A new options window will ask you to Sync your data.
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Now, try to reopen QBO and enter the credentials of this new account. If you can access it without any errors, the issue is resolved.

Also Read: QuickBooks error 6123


Now we are closing and we had discussed above why QuickBooks online not working with chrome and the valuable solutions for correcting this issue. We expect that you executed those arrangements accurately and your QuickBooks is working again smoothly. If not and you are still dealing with the same issue, reach QuickBooks support for help at +1-855-856-0042.

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