Your Step-by-Step Guide to Resolve QuickBooks Error 15106

Want to download updates of the QuickBooks Desktop application, but every time you try, QuickBooks error 15106 pops up on the computer screen? If yes, make sure to read this post until the end to know how to get over it. With the error pop-up, you might be getting one of the following error messages: “The update program cannot be opened” or “The update program is damaged.” Generally, such an update error arises when any third-party security application installed on the user’s computer blocks QuickBooks from updating. However, there can be several other reasons behind the occurrence of error 15106 that we are going to discuss with you alongside their troubleshooting solutions.

Want to get rid of QuickBooks error 15106 without wasting your precious time on tiresome troubleshooting procedures? If yes, don’t hesitate to contact our QuickBooks error support team at (1.855.738.2891) and get the error resolved immediately.

What are the reasons that can prompt QuickBooks error code 15106?

Down below, we have mentioned all the possible reasons that can trigger QuickBooks error code 15106, such as:

  • You are not using the administrator account to run QuickBooks Desktop.
  • Due to interference by any anti-virus application installed on the computer.
  • User account control (UAC) is blocking QuickBooks Desktop from downloading updates.

What should you do to resolve QuickBooks error 15106?

Recommended to read: QuickBooks Error PS060

Solution 1) Run QuickBooks Desktop using the administrator account

  • On the keyboard, press the Windows key to open the Start
  • Type “QuickBooks Desktop” into the search bar and then right-click the QuickBooks Desktop version that you want to update.
  • Choose the Run as administrator
  • If prompted, type the administrator password of QuickBooks Desktop.
  • Now, try to update QuickBooks Desktop.

Solution 2) Use the Windows safe mode to update QuickBooks Desktop

  • On the keyboard, press Windows + R keys together to open the Run command window.
  • In the Run dialog box, type “msconfig” and then click on the OK button to open the System Configuration
  • On the General tab, look for the Selective startup option and select it.
  • Now, choose the Load system services
  • Move on to the Services tab and then checkmark the Hide all Microsoft Services checkbox (located at the bottom-right corner).
  • Click on the Disable all
  • Clear the Hide all Microsoft services
  • From the list of services, make sure to checkmark the Windows Installer
  • Click on the OK
  • At last, click on the Restart

Solution 3) Turn off user account control (UAC).

  • On the keyboard, press the Windows key to open the Start
  • Type “Control Panel” into the search box and then open Control Panel.
  • Look for the User Accounts feature and then select it.
  • Click on the Change user account control settings
  • If prompted by UAC, choose the Yes option to continue.
  • On the user account control settings window, select the slider and move it down to Never Notify.
  • Click on the OK button to turn UAC off.
  • At last, restart the computer.


If you can’t resolve QuickBooks error 15106 even after following all the troubleshooting solutions that we have mentioned above in the post, then our recommendation for you is to change the name of the QuickBooks update folder and see whether this resolves the error or not. You can also reach the team of certified QuickBooks error experts by dialing our customer support number (1.855.738.2891) and get the error resolved immediately.

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